How Flint Air handles customer information.

Last updated: May 16, 2026.

Contact email, business mailing address, and final data-retention rules still need to be added.

Information We Collect

When you request HVAC service, ask for a quote, submit a form, call, text, or book an appointment, Flint Air may collect:

Name, phone number, email address, service address or postal code.
Service details, equipment information, appointment preferences, photos or messages you choose to provide.
Website usage information such as device, browser, pages visited, form interactions, and referral source.

How We Use Information

To respond to service requests, estimates, appointment bookings, and customer questions.
To confirm pricing, dispatch details, warranty or maintenance information, and follow-up service needs.
To send appointment reminders, service updates, and customer support messages.
To improve the website, advertising, lead tracking, and customer experience.

HighLevel, Forms, Texts, and Email

Flint Air may use HighLevel/LeadConnector and related tools to collect form submissions, manage contacts, send appointment messages, and track leads. If you submit a form or request contact, you consent to Flint Air contacting you by phone, text, or email about your request.

You can ask Flint Air to stop sending non-essential marketing messages. Service-related messages may still be sent when needed to complete your request.

Sharing Information

Flint Air does not sell customer personal information. Information may be shared with service providers that help operate the website, CRM, scheduling, messaging, analytics, advertising, or payment/administration systems.

Cookies and Analytics

The website may use cookies, pixels, analytics, and advertising tools to understand traffic, measure campaigns, and improve the site. You can control cookies through your browser settings.

Security and Retention

Flint Air uses reasonable safeguards to protect customer information. Information is kept only as long as needed for service, business, legal, warranty, accounting, and customer support purposes.

Access and Contact

Customers may request access to, correction of, or deletion of their personal information where required by applicable law. Contact Flint Air at Flintairinc.com or call (647) 907-7504.